Telos

98 articles

​IMPORTANT! Surge protection information for your new product

Important information relating to power line filtering as it relates to a product warranty.

Updated 2 months ago by Bryan Jones

​What are Telos Alliance's holiday hours

Telos Alliance family of companies observes the following national Holidays on which our offices close. 24-Hours emergency support is always available by calling 216-241-7225. Limited e-mail support…

Updated 6 months ago by Bryan Jones

Telos VSet - Changing Studio

This article discusses how to log the VSet into another Studio.

Updated 3 weeks ago by John (JP) Powell

Telos VSet - Reset to Factory Defaults

These instructions guide the user through resetting the VSet 6 or VSet 12 to factory default settings. This does not affect the IP address of the VSet.

Updated 3 weeks ago by John (JP) Powell

Telos VSet - Setting IP Address

Scope. This article discusses how to set the IP address on your Telos VSet phone controller. Description. The IP address of the VSet can only be changed from the front panel menu following the instru…

Updated 1 month ago by John (JP) Powell

The Phone Hybrid and Trans-Hybrid Loss

This article discusses considerations for POTS hybrids. It's an overview of the history of the hybrid, it's glorious advantages, and it's limitations.

Updated 1 month ago by John (JP) Powell

I can't put calls on the air from the VSet

The Telos VSet phone set has two modes of operation: Talent Mode. This mode is for the operator(s) of the phone hybrid system. In this mode, calls can be placed on the air, taken to handset, placed o…

Updated 1 month ago by John (JP) Powell

Delay Dump ($%!) Button

This article covers the use of the DELAY ($%!) dump button on the VSet phones and controllers and how to set it up.

Updated 2 months ago by John (JP) Powell

VSet Ringer Mute / Volume

This article explains how to enable, disable, and troubleshoot the ringer on the VSet Phone set.

Updated 2 months ago by John (JP) Powell

Replacement of Push-Button Switches in Legacy Products

This article discusses the push-button switches found in the Legacy Desktop Director, Call Controller, Console Director, Zephyr Classic, Zephyr Express, TWO-x-12, ABS Switch Console

Updated 4 months ago by John (JP) Powell

Can I Connect a Zephyr XStream with a Z/IP ONE?

This article covers connecting a Zephyr XStream and a Z/IP One over the public internet

Updated 4 months ago by Johnny Goldsmith

Line Sharing Between Two Phone Systems

This article describes how to share POTS lines between two Telos Hx6, iQ6, or Nx systems.

Updated 4 months ago by John (JP) Powell

How to use Call Screening Software Remotely

Background. There are many reasons one might want to be able to control their Telos talkshow system remotely; for example, during disaster recovery, or when a host is broadcasting on-location. This i…

Updated 4 months ago by Shaun Dolan

How do you use port forwarding with your Telos Alliance devices

Scope. Although port forwarding is not a concept invented by Telos Alliance, it is something that may need to be done in order to properly utilize some our equipment, including the Z/IP ONE, iPort, a…

Updated 4 months ago by Tim Chimes

Telos VSet - Using Test Mode

Starting test mode will disconnect the Vset from the phone system and will be inoperable until reboot. Accessing Test Mode. Press the MENU button and look for the SETUP option. . If you have a VSet 6…

Updated 6 months ago by John (JP) Powell

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