Locating a lost iProfiler license key
Recovering a lost license number from the Windows registry
If you have access to the computer which has previously had iProfiler installed, you can get the License Number from the Windows registry.
Go to the RUN menu for Windows and type "regedit" and click OK.
The Windows Registry Editor will open in a new Window.
From the registry editor navigate to the following location;
- Expand the HKEY_LOCAL_MACHINE folder.
- Then the SOFTWARE folder.
- Expand the Wow6432Node folder.
- Expand the Axia folder.
- Expand the iProfiler folder.
- Finally the v2.5.x folder.
Your iProfiler License Number will be listed there as LicenseNumber6. The information in LicenseKey6 is NOT needed.
If you are re-installing iProfiler on a new computer you will need to contact support to have your License Number reset, or you could receive a "License Count Exceeded" message. In this case, please send a message to firstname.lastname@example.org with your license key and we will reset it for you.