Installing version 220.127.116.11 software for VX Enterprise and Prime+
Even though the process is identical, there are different installers for VX Enterprise and VX Prime+. This update procedure applies only to those two products. Do not attempt to install this update on any other products.
This update covers the following Telos part numbers.
- 2001-00245 - VX Enterprise
- 2001-00510 - VX Prime+
Download the correct software
Your Telos VX Enterprise or Prime+ should look like the image above. If it does not, STOP. This update is not for your unit.
- If you have a VX Enterprise, click HERE to download the Enterprise version update.
- If you have a VX Prime+, click HERE to download the Prime+ version update.
Installing the update
- Download the correct update for your unit and save it to a known location on your computer
- Navigate to the Web Page of the Telos VX and log in with your credentials
- Click on the Firmware option located under the System menu
- Click on the Choose File button
- Browse to the location where you stored the update file on your computer and select it.
- Click the Upload button
You will receive a message that you have successfully uploaded your new firmware to an available slot.
Activating the newly updated firmware
- From the list of installed firmware versions, click the Activate button to the right of the version you want to activate
- You will see a message at the top that says, "Restart is required to load newly activated firmware." Click the Reboot Now button
- Click OK to acknowledge the warning message.
System status will show the reboot progress.
Version 18.104.22.168 (ECO 2443 25-AUG-2020
#11710 Introduce SAP advertisement for AES67 DANTE devices
#11685 Persistent PTP configuration (when adjusted in PTP4L)
#12283 Fix crash on reboot with recent beta versions
#13062 Fix VSet / client related crashes
#12648 Fix Address book lookup issue when SIP address is a phone number
#8259 Missing Via in retransmitted 200OK responses to SIP INVITE
#11796 Fix PTP related ringer stream interruptions
#11379 Incorrect RTP timestamp after master clock re-sync
#11061 Addresses a crash on loading invalid backup config files
#11258 Addresses a memory leak in DSP when studio is reconfigured
#11257 Addresses a memory leak in DSP when studio is reconfigured
#12321 High pitched caller audio after taking caller off of hold
#11233 Add buffer for AES67 and Standard Stereo inputs
#12312 Addresses a TCP STACK panic vulnerability
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