Password Reset For Omnia.11

Updated 3 months ago by Mark Manolio

Scope

This procedure covers password reset options for the Omnia.11 only.

Obtaining a temporary password

If you are have forgotten the password for your Omnia.11, you can obtain a temporary password by sending us the MAC address and passcode shown on the front panel lock screen after touching the "?" icon in the lower right-hand corner.

You can send a photo of this screen or write down the MAC and passcode carefully.

Email these to support@telosalliance.com.

We will send you a temporary password that unlocks the unit at the full access level. Touch "OK" and to the temporary password.

You'll then need to change the password to something suitable for you.

Changing the password

Omnia 11 Security Options
  1. Touch the "Setup" button.
  2. Touch the "Security" button.
  3. Enter the temporary password in the “Old Password” box and your new password in both of the “New Password” boxes.
  4. Touch the “Change Password” button.
This password is also used for remote control access and can be changed from the remote webpage interface as well.

Let us know how we can help

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