Headsets that are compatible with the Telos VSet

Updated 2 months ago by Shaun Dolan

General

Most passive headsets using the standard RJ9/RJ10/RJ22 connector with standard headset pinout will work. The pinout can be seen below (shown from the point of view of the jack the connector plugs into).

When shopping around, remember that an RJ9/RJ10/RJ22 connector is much smaller than an RJ11 connector.

1

2

3

4

SPK +

MIC -

MIC +

SPK -

The standard headset pinout is different than the standard handset pinout. Headsets and handsets cannot be used interchangeably for this reason.

There is no way to directly connect a USB headset to a VSet. VSet is designed to work with passive headsets. If use of a USB headset is required, use a computer running one of the various call screening software suites available for Telos Alliance talkshow systems.

Specific Models

Please note that headsets come and go. It is impossible to keep a full list of all headsets. However, the following headsets are known to work and so any headset that is cross compatible with these will also work.

Plantronics EncorePro HW291

http://www.plantronics.com/us/product/encorepro?skuId=sku5200023

Proven combination.  Works well. Volume and clarity seem spot-on. FWIW, the send audio sounds better when Mic AGC is Disabled on the VSet.

Requires separate purchase of the Plantronics A10-16 Direct connect cable:

https://www.plantronics.com/us/en/product/a10-16-direct-connect-cable

VXi UC ProSet 10V DC

https://www.jabra.com/business/office-headsets/jabra-vxi-uc-proset

This headset feels nice and sounds good.

Requires separate purchase of the Jabra QD 1026V VXI cord:

https://www.jabra.com/accessories/jabra-vxi-1026-cord


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