VX Phone Systems

48 articles

​"Unauthorized" Error during Container Installation

“unauthorized: access to the requested resource is not authorized”

Updated 3 weeks ago by John (JP) Powell

VX Enterprise v1.1.0.2 Update Instructions and Release Notes

VX Enterprise v1.1.0.2 Update Instructions and Release Notes

Updated 2 days ago by Bryan Shay

Updating Software on VX Enterprise or VX Prime+

Scope. These instructions apply to the VX Enterprise and Prime+ systems only. VX Enterprise and Prime+ units are built on a 1RU server platform and will say VX Enterprise or VX Prime+ on the front. T…

Updated 4 days ago by Bryan Jones

Using CPSIP and SIP Debug Logging in Legacy VX Systems

How to set up and execute CPSIP and SIP logging at the debug level

Updated 3 weeks ago by John (JP) Powell

VX Extension Registration Workflow

How the VX Registers to an extension

Updated 1 month ago by John (JP) Powell

The PTP4L container on the VX/s Host keeps Rebooting

SCOPE. This applies to the PTP4L container for the VX/S system running on a Linux host only. DESCRIPTION. Sometimes after installation, you might find that the ptp4l container crashes and reboots con…

Updated 1 month ago by John (JP) Powell

How to use Call Screening Software Remotely with VX

Call screening software with VX

Updated 2 months ago by Shaun Dolan

Determining the MAC address of VX Engines

How to find the MAC address of the SIP interface

Updated 2 months ago by John (JP) Powell

Adding Custom Ringtones to your VX

How to upload and assign ringtones for your VSet

Updated 3 months ago by Johnny Goldsmith

Creating Auto-Answer Call-in "Listen" Lines in VX

This document covers the set up of automatically answered call-in "Listen" lines on the Telos VX

Updated 4 months ago by John (JP) Powell

Do I need an AoIP switch if I only have one xNode?

For small VX installations and if they require a network switch for AoIP / Livewire

Updated 5 months ago by John (JP) Powell

Loading a VX Show into a Studio

How to load a VX Show into a VX Studio

Updated 5 months ago by John (JP) Powell

Supermicro Hardware IPMI Instructions

Logging in to the IPMI interface of VX Enterprise, VX Prime Plus, and other products built upon the 1RU Supermicro Server platform

Updated 5 months ago by John (JP) Powell

VSet Custom Ringer sounds and the VX System

How to customize the VSet telephone's ringer sounds

Updated 5 months ago by John (JP) Powell

Sound Effects and Call Disposition Tones

How to enable and disable VX tones

Updated 5 months ago by John (JP) Powell

Kari's Law and Ray Baum's Act Compliance

We address compliance with Kari's Law and Section 506 of Ray Baum's Act from the perspective of an Asterisk PBX or Telos talkshow system

Updated 5 months ago by Shaun Dolan

VX Prime+ v1.1.0.2 Update Instructions and Release Notes

VX Prime+ v1.1.0.2 Update Instructions and Release Notes

Updated 5 months ago by Bryan Shay

VSet assigned to wrong Studio / No VX Audio at the Console

This article is meant to help troubleshoot issues with getting VX audio to and from the Console

Updated 5 months ago by John (JP) Powell

Installing version 1.1.0.2 software for VX Enterprise and Prime+

Software update instructions for the Telos VX Enterprise and Prime+ to version 1.1.0.2

Updated 5 months ago by Bryan Jones

25/7 PDM - Delay Dump Control from VSet

Using a Livewire GPIO from the VX to control a PDM "Dump" function from the VSet's "Delay #%!" button

Updated 5 months ago by John (JP) Powell

Backing up and Restoring your VX Configuration

Here's an easy way to save your VX's configuration

Updated 5 months ago by John (JP) Powell

Line Ringing Indicators and VX

How to set up an external indicator for when a line is ringing in a VX studio

Updated 5 months ago by John (JP) Powell

Setting up a VX Show

This instruction guides the user through setting up a new VX Show

Updated 5 months ago by John (JP) Powell

Inbound Calls Connect But Drop After Six Seconds

A likely resolution to the issue

Updated 5 months ago by Shaun Dolan

Telos VSet port forwarding

The TCP and UDP ports used between a Telos VSet and a Telos VX, Hx6, or iQ6

Updated 5 months ago by John (JP) Powell

Setting up a VX Talkshow System (General)

This is a high-level overview of the general steps involved in setting up a VX Talkshow system

Updated 5 months ago by Shaun Dolan

How is a VX system laid out?

This article shows a few general layouts for Telos VX systems

Updated 5 months ago by Shaun Dolan

Prevent VX Producer from playing ringing tone

How to turn off the ringing tone in VX Producer when an outbound call is made

Updated 5 months ago by Shaun Dolan

How to Update VX Software

The VX Software update procedure

Updated 5 months ago by Shaun Dolan

In Telos VX, I can't make changes to Studios or Shows - they are greyed out.

Modifying configurations that seem to be greyed out

Updated 5 months ago by Bryan Jones

Setting up a VX Studio (without an Axia Console)

How to configure a VX Studio for use with an xNode

Updated 5 months ago by John (JP) Powell

Setting up a VX Studio (with an Axia Console)

How to configure a Studio for use with an Axia console

Updated 5 months ago by John (JP) Powell

Addressing audio latency or delay in phone calls

How to determine what is causing the issue

Updated 5 months ago by Bryan Jones

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