VX Phone Systems

55 articles

​Update instructions and release notes for VX Enterprise and Prime+ version 1.3.1

Update instructions for version 1.3.1 of the VX Enterprise and Prime+

Updated 1 week ago by Bryan Jones

Obtaining logs from a VXs system

Instructions on how to use Linux built-in logging system "Journalctl" to retrieve logs from VXs

Updated 3 days ago by Brett Patram

Using "Fixed" lines in VX to always assign lines to dedicated faders

Creating Fixed LInes in VX. This allows certain phone lines to always be assigned to "fixed" faders.

Updated 5 days ago by Bryan Jones

Adding Extensions in VX

The steps for adding a SIP server and a single extension to your VX System

Updated 1 week ago by Bryan Jones

VX Won't Pass the "+" Symbol (E.164 Compliance)

The VX does not send the "+" symbol properly to a PBX or Provider, resulting in failed registration attempts

Updated 1 week ago by Eric Hufford

"Unauthorized" Error during Container Installation

“unauthorized: access to the requested resource is not authorized”

Updated 2 weeks ago by John (JP) Powell

Sound Effects and Call Disposition Tones

Enabling and disabling sound effects on the VX when a call's state changes

Updated 3 weeks ago by John (JP) Powell

Disable time sync service in Ubuntu to not interfere with PTP4L

Other methods of time sync must be disabled in order to allow PTP4L to have full control over clock sync

Updated 2 months ago by Bryan Jones

VX SIP Configuration page, descriptions and use of fields

Supplemental information regarding the SIP configuration page

Updated 2 months ago by Brett Patram

The PTP4L container on the VXs Host keeps Rebooting

Information for PTP4L running with Linux

Updated 5 months ago by John (JP) Powell

Blocking All Calls with a VX

The 'Busy All' process using a VX engine or VXs

Updated 5 months ago by Johnny Goldsmith

Line Ringing Indicators and VX

How to set up an external indicator for when a line is ringing in a VX studio

Updated 7 months ago by John (JP) Powell

Using CPSIP and SIP Debug Logging in Legacy VX Systems

How to set up and execute CPSIP and SIP logging at the debug level

Updated 8 months ago by John (JP) Powell

VX Extension Registration Workflow

How the VX Registers to an extension

Updated 8 months ago by John (JP) Powell

How to use Call Screening Software Remotely with VX

Call screening software with VX

Updated 9 months ago by Shaun Dolan

Determining the MAC address of VX Engines

How to find the MAC address of the SIP interface

Updated 10 months ago by John (JP) Powell

Adding Custom Ringtones to your VX

How to upload and assign ringtones for your VSet

Updated 11 months ago by Johnny Goldsmith

Creating Auto-Answer Call-in "Listen" Lines in VX

This document covers the set up of automatically answered call-in "Listen" lines on the Telos VX

Updated 1 year ago by John (JP) Powell

Do I need an AoIP switch if I only have one xNode?

For small VX installations and if they require a network switch for AoIP / Livewire

Updated 1 year ago by John (JP) Powell

Loading a VX Show into a Studio

How to load a VX Show into a VX Studio

Updated 1 year ago by John (JP) Powell

VSet Custom Ringer sounds and the VX System

How to customize the VSet telephone's ringer sounds

Updated 1 year ago by John (JP) Powell

Kari's Law and Ray Baum's Act Compliance

We address compliance with Kari's Law and Section 506 of Ray Baum's Act from the perspective of an Asterisk PBX or Telos talkshow system

Updated 1 year ago by Shaun Dolan

VSet assigned to wrong Studio / No VX Audio at the Console

This article is meant to help troubleshoot issues with getting VX audio to and from the Console

Updated 1 year ago by John (JP) Powell

Installing version 1.1.0.2 software for VX Enterprise and Prime+

Software update instructions for the Telos VX Enterprise and Prime+ to version 1.1.0.2

Updated 1 year ago by Bryan Jones

25/7 PDM - Delay Dump Control from VSet

Using a Livewire GPIO from the VX to control a PDM "Dump" function from the VSet's "Delay #%!" button

Updated 1 year ago by John (JP) Powell

Backing up and Restoring your VX Configuration

Here's an easy way to save your VX's configuration

Updated 1 year ago by John (JP) Powell

Setting up a VX Show

This instruction guides the user through setting up a new VX Show

Updated 1 year ago by John (JP) Powell

Inbound Calls Connect But Drop After Six Seconds

A likely resolution to the issue

Updated 1 year ago by Shaun Dolan

Telos VSet port forwarding

The TCP and UDP ports used between a Telos VSet and a Telos VX, Hx6, or iQ6

Updated 1 year ago by John (JP) Powell

Setting up a VX Talkshow System (General)

This is a high-level overview of the general steps involved in setting up a VX Talkshow system

Updated 1 year ago by Shaun Dolan

How is a VX system laid out?

This article shows a few general layouts for Telos VX systems

Updated 1 year ago by Shaun Dolan

Prevent VX Producer from playing ringing tone

How to turn off the ringing tone in VX Producer when an outbound call is made

Updated 1 year ago by Shaun Dolan

How to Update VX Software

The VX Software update procedure

Updated 1 year ago by Shaun Dolan

In Telos VX, I can't make changes to Studios or Shows - they are greyed out.

Modifying configurations that seem to be greyed out

Updated 1 year ago by Bryan Jones

Setting up a VX Studio (without an Axia Console)

How to configure a VX Studio for use with an xNode

Updated 1 year ago by John (JP) Powell

Setting up a VX Studio (with an Axia Console)

How to configure a Studio for use with an Axia console

Updated 1 year ago by John (JP) Powell

Addressing audio latency or delay in phone calls

How to determine what is causing the issue

Updated 1 year ago by Bryan Jones

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