Passing audio between Pliant and Infinity intercom systems

Updated by Tim Chimes


You can configure the Infinity and Pliant intercom systems so that they can communicate with each other. By doing this, you can create keys on Infinity devices that can communicate with Pliant, or you can create a PartyLine in Infinity that would include devices from both Infinity and Pliant.


Before proceeding, you must have a cable that connects a Telos Alliance analog xNode to the Pliant Control Unit. Information on how to make this cable can be found here.

Connecting the two systems together

  1. Make sure that the cable mentioned in the prerequisites section is connected between the Telos Alliance analog xNode, and the Pliant Control Unit. On the Pliant Control Unit, make sure it is connected to one of the 4-wire connections. Make a note of which port it is connected to.
  2. In CrewWare, make sure that you have a conference configured, and that it is assigned to the 4 wire port that the cable is connected to.
  3. Log in to the Telos Alliance xNode. Navigate to the Source page, and make sure there are good friendly names on all of the channels (for example, From Pliant 1), and that there are channel numbers assigned to the Sources. More information about Livewire channel numbers can be found here.
    The default username is user, and there is no password.
  4. On the xNode, navigate to the Destination page, and make sure that the Destinations all have good friendly names (for example, To Pliant 1). Leave the Destination channel numbers blank for now.
  5. Log in to Dashboard, and add a new Virtual Port. To do this, click on the ADD button that is in the device section (top left quadrant).
  6. The input of the virtual port will be the Source that was made in the xNode (From Pliant 1, from our example above). Find the Source from the Input list in Dashboard, and drag it to the Input field in the Virtual Port.
  7. The output of the virtual port will be the Destination that was made in the xNode (To Pliant 1, from our example above). Find the Destination from the Output list in Dashboard, and drag it to the Output field in the Virtual Port.

Now the two systems will be able to talk with each other. From here, you can drag that Virtual Port onto a key on an Infinity Panel, or you can add it as a device on a PartyLine.

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