Why doesn't iProfiler see mapped drives in Windows

Updated 1 month ago by Bryan Jones

Scope

This document applies to the Axia iProfiler archiving software installed on a Windows 10 operating system.


Description

Some users of Axia iProfiler archiving software may not be able to use mapped drives in the Windows 10 operating systems as a file backup location. There are a number of factors that will influence this.


Make sure iProfiler is set to run as an administrator

By default, even if the user logging on to a computer is an administrator, Windows does not allow applications these same privileges. Applications must explicitly be allowed to run with admin privileges.

  1. Locate and right-click on the iProfiler Server Icon
  2. Choose Properties
  3. Select the Compatibility tab
  4. Check the box that says, "Run this program as an administrator"
  5. Click Ok

Launch (or relaunch) iProfiler Server and check again to see if your Mapped drives are available as a backup source.


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