Why are all calls directly put on hold?
Updated
by
Johnny Goldsmith
Scope
This Helpdoc pertains to any VSet that is working with any sort of VX engine.
Question
Why does every call go directly on hold?
Answer
Auto Hold is enabled on your VSet.
How to enable or disable Auto Hold
You can enable or disable Auto Hold directly from your VSet.
- Tap the MENU Button
- Select User Preferences
You can simply hit the '6' button if using a VSet12. If using a VSet6, you will have to scroll through the menu with the soft keys or select the "more" option to see and select the User Preferences option.
- Hit the '2' button to either enable or disable the Auto Hold function
- Hit the MENU button to return to the main call screen.
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