How To Deactivate CodeMeter Licenses
Updated
by
Tim Chimes
Scope
If you are moving your SurCode for Dolby Digital Plus license to a new workstation, you will need to deactivate your license on the current workstation. Here is how you do that.
Mac
Removing the license container:
- From System Preferences, access the CodeMeter control panel.
- Click the “Stop Service” button.
- Locate the CmAct folder: [Macintosh HD > Library > Application Support > CodeMeter > CmAct]
- Delete the contents of the "CmAct" folder.
- Return to the CodeMeter control panel in System Preferences. Click “Start Service.”
- When you open CodeMeter Control Center, you should now see a blank panel. Take a screenshot of this and send it to us.
Windows
- From the system tray, open the CodeMeter control panel.
- Go to Process, and select "Stop CodeMeter Service"
- Locate the CmAct folder: C:\ProgramData\CodeMeter\CmAct
- Delete the contents of the "CmAct" folder.
- Return to the CodeMeter control panel in the system tray. Click “Start CodeMeter Service" under the Process tab.
- When you open CodeMeter Control Center, you should now see a blank panel. Take a screenshot of this and send it to us.
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