Password Reset For Omnia.9
Scope
This document covers resetting a forgotten password for your Omnia.9 processor.
![](https://files.helpdocs.io/ooa6cyzgdv/articles/06vrq3oa25/1620234274673/image.png)
Description
If you are locked out of your Omnia 9;
- Touch the "Menu" button at the top of the screen
- Note the "Host Name" as shown:
![](https://files.helpdocs.io/ooa6cyzgdv/articles/06vrq3oa25/1620234536112/image.png)
- Send that host name to Support; we will send you back a temporary password (master key) that will unlock the unit.
Reset your Password
Once it is unlocked, you should immediately set a new password.
- Navigate to System
- Then to System Configuration
- Then Password
- Enter a new password of your choosing in both boxes
- Click the "Set Password" button
![](https://files.helpdocs.io/ooa6cyzgdv/articles/06vrq3oa25/1584639519964/o-9-enter-password.png)
Let us know how we can help
If you have further questions on this topic or have ideas about how we can improve this document, please contact us.