My Fusion console arrived with scratched lenses

Updated by Bryan Jones


This article applies specifically to Fusion consoles; however, other consoles or displays may have similar film covering them during manufacturing and shipment.


The customer writes in that they just received their Fusion console and the lenses on the overbridge appear to be scratched.


Remove the protective film. I hesitate to describe these lenses as plastic. They are made from a very hard and durable scratch-resistant material. Often times the plastic film that covers these lenses during manufacturing and shipment is so well attached that you can not tell it's there.

Use a fingernail or other blunt object to work the film covering the lens loose from one corner. Once removed you have a perfectly clean (and not scratched) lens.

Let us know how we can help

If you have further questions on this topic or have ideas about improving this document, please contact us.

How did we do?