AP-3000 Password reset
Scope
This document explains how to reset the user account on an AP-3000. This process will not reset the password for Portainer. To reset the password for Portainer please see the Portainer password reset documentation.
Prerequisites
- An imaging tool like Etcher
- A 2 GB or larger USB Drive that can be overwritten
- Physical Access to the AP-3000
How to reset the password
-
Download the password reset utility image
-
Plug the USB Drive into the computer
-
Open Etcher
-
Click Select the
Flash From File option
-
Select the password reset utility from the menu
-
Click Select the
Select Target
option -
Select the USB drive you want to image
-
Click the
Flash!
button -
When the flashing process is complete, eject the USB Drive from the PC
-
Plug the USB Drive into the AP-3000
-
Reboot the AP-3000
NOTE: you can either press the power button the front to reboot, or physically remove and reinsert the power cable.
-
As AP-3000 boots press
F11
key on the keyboard until theboot menu
appears. -
Use the arrow keys to select the
Enter Setup
-
Press the enter key
-
Use the arrow keys to highlight the
boot
option -
Press the enter key
-
Arrow down to
Boot option 2
-
Press the enter key
-
In the menu that appears find the USB Drive with the password reset utility. Use the arrow keys to highlight this drive and press enter key.
-
Use the arrow keys to highlight
Save & Exit
-
Press the enter key
-
Highlight the
Save and Reset
option -
Press the enter key
-
The AP-3000 will now reboot. Press
F11
to open the boot menu. -
When the boot menu appears use the arrows keys to select USB Drive you connected to the system.
-
Press the enter key
-
The reset utiltiy will start. Use arrow keys to select the
Reset telos user password
, and press the enter key. -
A confirmation stating the username will be reset to
telos
and password will be reset totelos
will appear. Press the enter key to confirm the password reset. -
A confirmation message stating
Password Reset Power off and remove this password reset USB
will appear. Press the enter key to continue. -
This will return to menu page. Use the arrow key to select
Poweroff
option. -
Press the enter key
-
Power on the server by pressing the power button on the front.
-
After the AP-3000 boots press the enter key to get the login prompt.
-
Type the username
telos
-
Press the enter key
-
Type the password
telos
-
Follow the prompts to create a new password.
-
Once a new password is set, type the command
sudo reboot now
-
As AP-3000 boots press
F11
key on the keyboard until the boot menu appears. -
Use the arrow keys to select the
Enter Setup
-
Press the enter key
-
Use the arrow keys to highlight the
boot
option -
Press the enter key
-
Arrow down to
Boot option 2
-
Press the enter key
-
In the menu that appears find
disable
Option. Use the arrow keys to highlight thedisable
option and press enter key. -
Use the arrow keys to highlight
Save & Exit
-
Press the enter key
-
Highlight the
Save and Reset
option -
Press the enter key
-
The AP-3000 will reboot and the password has been fully reset.