Quasar Module Firmware - Update version 0.37

Updated by Bryan Jones

Scope

This document applies to the Axia Quasar line of audio consoles and details the steps required to update module firmware.

NOTE: Quasar firmware version 0.37 is an important field update recommended for all modules.

Description

Quasar FW version 0.37 has just been released as an important field update to address a rare yet serious issue that can cause random lockups of the button keys on one of the Quasar surface modules. Please follow these steps to update the firmware of each of your Quasar Modules. Performing this update will ensure correct operation and maximum reliability.

Please download the firmware file 1621-00180-004-QUASAR-MAIN-MCU-v-0.37.bin from this link and save it to a location on your computer. 

Updating the Firmware on the MTS-MON (Master Touch Screen Monitor Module)

This field update is recommended for all modules
  1. Connect a PC to your console network.
  2. Open the MTS-MON Control Center web page at the unit's base IP address (standard HTTP port 80).
  3. In the browser address bar, type:  http://<IP address>/debug/mcu.
Replace <IP address> with the actual IP address of your device. For example, http://192.168.2.90/debug/mcu.

You will be presented with this page:

  1. Click on “Choose File,” navigate to the location where you saved the update file, and select it.
  2. Press the "Update MCU Firmware" button. The new version will be applied to the current firmware bank and overwrite its contents.
Do not use the “Reset MCU” button. It is not part of this procedure.
  1. IMPORTANT: After the update is applied, this web page will give no confirmation that the new firmware has been uploaded and will return to its initial state, as shown in the picture above. The LEDs in the rings and buttons on your surface will momentarily go off and then come back on.
  2. Click on the Module Information link at the bottom left of your Web UI menu.

You will be presented with this page:

Please check that the new firmware version, 0.37, is correctly loaded, as displayed in the image above. This will confirm your firmware is uploaded successfully. 

In case the version number should be lower, please double-check you downloaded the correct file version and repeat this procedure from Step 4.

Updating the Firmware on the XR-4FAD (Four Fader) Module

This field update is recommended for all modules
  1. Connect a PC to your console network.
  2. Open the XR-4FAD Control Center web page at the unit's base IP address (standard HTTP port 80).
  3. In the browser address bar, type:  http://<IP address>/debug/mcu, again using the actual IP address of your first 4-Fader module.

You will be presented with this page:

  1. Click on “Choose File,” and navigate to the location where you saved the update file and select it.
  2. Click the "Update MCU Firmware" button. The new version will be applied to the current firmware bank and overwrite its content.
Do not use the “Reset MCU” button. It is not part of this procedure.
  1. IMPORTANT: After the update is applied, this web page will give no confirmation that the new firmware has been uploaded and will return to its initial state, as shown in the picture above. The LEDs in the rings and buttons on your surface will momentarily go off and then come back on. The faders will go down.
  2. Now click on the Module Information link at the bottom left of your Web UI menu.

You will be presented with this page:

Please check that the new firmware version, 0.37. is correctly loaded, as displayed in the image above. This will confirm your firmware is uploaded successfully. 

In case the version number should be lower, please double-check you downloaded the correct file version and repeat this procedure from Step 4.

Please repeat this procedure for each one of your Fader Modules in your system.

Let us know how we can help

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